I had graduated from college and after several years, returned to work for a local government as a manager. I was selected to take part in this new customer service training that was being developed. It was a two-day course that walked us through what customer service was all about and a large portion of the training focused on customer service from the customer, or should I say citizen, point
Month: October 2020
Let Love Lead
Who would have thought that amid a totally life-changing pandemic, we would find ourselves at the forefront of a global movement protesting in response to the murder of George Floyd. Floyd’s death lit a spark that has set the world on fire! And is now our clarion call – not just here in the United States, but all over the world. The callousness of his death and those of other
