Telling Our Stories

I had graduated from college and after several years, returned to work for a local government as a manager. I was selected to take part in this new customer service training that was being developed. It was a two-day course that walked us through what customer service was all about and a large portion of the training focused on customer service from the customer, or should I say citizen, point

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Let Love Lead

Who would have thought that amid a totally life-changing pandemic, we would find ourselves at the forefront of a global movement protesting in response to the murder of George Floyd. Floyd’s death lit a spark that has set the world on fire! And is now our clarion call – not just here in the United States, but all over the world.  The callousness of his death and those of other

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