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Tag: ladder

Telling Our Stories

Telling Our Stories

October 12, 2020January 24, 2021

I had graduated from college and after several years, returned to work for a local government as a manager. I was selected to take part in this new customer service training that was being developed. It was a two-day course that walked us through what customer service was all about and a large portion of the training focused on customer service from the customer, or should I say citizen, point

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